Expert Level Knowledge and Experience
Certifies expert-level knowledge and skills associated with the operation and maintenance of complex service provider IP NGN networks in both IOS and IOS-XR operating environments.
Requirements for Certification
Strong technical skills are assumed at the expert level, and CCIE candidates are encouraged to use Cisco authorized training to fill any gaps, before attempting certification. CCNA and CCNP focus on developing a solid foundation and are strongly recommended as a path to CCIE, but are not mandatory prerequisites. You are expected to have an in-depth understanding of the topics in the exam topics and are strongly encouraged to have three to five years of job experience before attempting certification. You can review the exam preparation materials included on this page for more information.
Step One: CCIE Service Provider Operations Written Exam
You must pass the two-hour, written qualification exam covering concepts and equipment commands related to packet-based networking infrastructure, before you are eligible to schedule the lab exam.
350-060 CCIE SP Operations Written Exam v1.0
Associated Certifications: CCIE SP Operations
Duration: 120 minutes (90-110 questions)
Exam Description
The CCIE written exam is a two-hour qualification exam, taken at a Cisco authorized Pearson VUE testing center.
The exam uses a combination of question types used to assess the skills listed in the Exam Topics. Exams are closed book and no reference materials are allowed.
Step Two: CCIE Service Provider Operations Practical Exam
The eight-hour practical exam tests your ability to configure actual equipment and get a service provider network running in a timed test situation. You must make an initial attempt of the CCIE lab exam within 18 months of passing the CCIE written exam. If you do not pass the lab exam within three years of passing the written exam, you must retake the written exam before being allowed to attempt the lab exam again.
CCIE SP Operations Practical Exam Overview
The CCIE SP Operations practical exam is an eight-hour performance-based exam that will assess the candidate’s skill in the operation and maintenance of service provider networks. Troubleshooting is an important skill and candidates are expected to diagnose and resolve issues as part of the CCIE practical exam. More detailed expectations are found in the documents listed below.
Practical Exam Environment
Cisco documentation is available on-line during the exam, however knowledge of the more common protocols and technologies is assumed. The documentation can only be navigated using the index, as the search function has been disabled. No outside reference materials are permitted in the lab room. You must report any suspected equipment issues to the proctor during the exam; adjustments cannot be made once the exam is over.
Practical Exam Grading
Each question on the Troubleshooting section of the Practical exam has specific criterion, and are graded by proctors who ensure all the criterion are met and points are awarded accordingly. The proctors use automatic tools to gather information from the routers to perform some preliminary evaluations, but the final determination of a correct or incorrect configuration is done by a trained proctor. Each Scenario-based question is self-scored based on predefined scoring rules.
Practical Exam Format
Scenario Section: The Practical Exam begins with a three-hour section of scenario-based questions on topics related to operations processes, network management, and relevant aspects of the ITIL® v3 framework covering service operations and transitions, and to a lesser extent service design and continual improvements. Once candidates have completed the scenario section and moved on to the next section, they may not return to the scenario questions.
Troubleshooting Section: The Practical Exam continues with a five-hour troubleshooting section, in which candidates must diagnose and resolve a series of incidents for a preconfigured network featuring Cisco IOS and IOS-XR-based network devices. Troubleshooting will be performed using the Command Line Interface, without the help of network management system tools. The network must be up and running ,and the faults resolved, to receive credit.
Results
You can review your lab exam results online (login required), usually within 48 hours. Results are Pass/Fail and failing score reports indicate major topic areas where additional study and preparation may be useful.
Reevaluation of Practical Exam Results
Requesting a reevaluation of exam results is not possible for the SP Operations practical exam due to the type of exam system utilized.